Privacy Policy – Vidhya Classes

Welcome to Vidhya Classes. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Vidhya Classes collects, uses, stores, and safeguards information when you use our mobile application and related services.

By using Vidhya Classes, you agree to the practices described in this Privacy Policy.

1. About Vidhya Classes

Vidhya Classes is an educational platform that provides:

• Educational video courses
• PDF notes and learning resources
• Quizzes and assessments
• Live classes
• Recorded sessions
• AI-powered counseling and educational guidance

The application also provides AI-based assistance to help users with educational and learning-related queries.

2. Information We Collect

Depending on how you use the app, we may collect the following information:

Personal Information

When creating an account or using our services, we may collect:

• Full name
• Email address
• Phone number
• City information voluntarily entered by users

Login Information

Users may access the application using:

• Google Sign-In
• Email authentication
• Mobile authentication

Certain AI counselor features may be accessible without account login.

3. Information Collected Automatically

We may automatically collect certain technical information including:

• Device information
• Device model
• Operating system version
• Application usage information
• IP address
• Log information
• Request activity information

This information helps maintain security, detect abuse, monitor suspicious activity, and improve app performance.

4. Educational Data We Collect

To provide educational services, we may collect:

• Course progress
• Quiz scores
• Learning activity
• Course engagement information

This helps personalize the learning experience and provide recommendations.

5. AI Counselor Data

Vidhya Classes includes an AI-powered counselor and educational assistant powered by Groq-based AI technologies.

When using AI services:

• User questions and conversations may be processed by AI systems
• Certain chat data may be temporarily stored
• Conversation history may be retained to improve user experience and service quality
• Users can delete chat history through available app features

Users should avoid sharing sensitive personal, financial, medical, or confidential information within AI conversations.

6. AI Content Disclaimer

The AI counselor generates responses automatically.

AI-generated information:

• May contain inaccuracies
• May occasionally produce incomplete or incorrect information
• Should not be considered professional educational, legal, medical, or psychological advice

Users should independently verify important information.

7. File and Storage Access

Vidhya Classes may request limited file or storage access for educational functionality including:

• Downloading notes and study materials
• Accessing downloaded educational content
• Managing learning resources within the application

The application does not access unrelated personal files or continuously monitor device storage.

8. Notifications

We may send notifications including:

• Course reminders
• Learning updates
• Educational announcements
• Promotional notifications related to courses and educational content

Users can disable notifications through device settings.

9. How We Use Information

Information collected may be used for:

• Creating and managing accounts
• Delivering educational content
• Tracking learning progress
• Personalizing recommendations
• Improving AI counselor quality
• Providing customer support
• Maintaining security
• Detecting abuse or unauthorized access
• Sending notifications
• Improving application performance

10. Data Storage and Infrastructure

Vidhya Classes uses cloud infrastructure and backend services powered by:

• AWS
• Django-based backend systems

Information may be processed and stored securely using cloud technologies.

11. Data Sharing

We do not sell users' personal information.

Information may be shared only with:

• Cloud hosting providers
• Authentication providers
• Technical service providers
• Security and infrastructure partners
• Legal authorities when required by law

12. Data Security

We use reasonable technical and administrative measures designed to protect information against:

• Unauthorized access
• Misuse
• Data alteration
• Disclosure
• Destruction

However, no method of electronic transmission or storage is completely secure.

13. Children's Privacy

Vidhya Classes is intended for users above 10 years of age including:

• Teenagers
• Students
• College learners
• General educational audiences

Users under applicable legal age should use the app under parental or guardian supervision.

We do not knowingly collect information from children in violation of applicable laws.

14. Account Deletion Requests

Users may request deletion of their account and associated information.

Account deletion requests can be submitted through:

Email: support.vidhyaclasses@gmail.com

Some information may be retained if required for:

• Security purposes
• Legal obligations
• Fraud prevention
• System backups

15. Third-Party Services

The application may rely on third-party technologies and infrastructure providers. These services may have their own privacy policies.

16. Changes to This Policy

We may update this Privacy Policy periodically.

Changes become effective immediately after publication.

Users are encouraged to review this page regularly.

17. Future Features

Vidhya Classes continuously improves its services and may introduce additional features in future updates, including paid educational services, subscriptions, or premium content.

If future features require additional data collection or processing, this Privacy Policy may be updated accordingly.

18. Contact Information

For questions regarding this Privacy Policy:

Vidhya Classes
Email: support.vidhyaclasses@gmail.com